FAQ

general questions

How do I get a free quote?

Simply contact us via telephone or email and we will arrange home visit on the day and time that suits you.

Do you dismantle andreassamble furniture? Does it cost extra?

There is no extra charge or dismantle and reassamble service. It is included in your quote.

Are you insured?

Yes, we are fully insured with goods in transit insurance. It is included in your quote.

Do I need to pay a desposit?

Yes, we need £100 deposit to secure your booking if you need 1 van; £200 deposit if 2 vans are required.

How and when do I make the payment?

The remaining balance is due on completion on the day of your move.

We accept cash payments or direct bank transfers (BACS).

How much notice do you need to book your services?

Sooner than later, the more time we have the better because there are always some last minute changes,, which with enough notice can be altered to provide a smooth move.

Do you supply boxes?

We supply wide range of packing materials and can deliver them to your door. Please note that packing materials are not included in your quote unless agreed otherwise. You can read more about it here